Cell Booster System Case Study: Inner Harbor Parking Garage
The Summary
A parking garage in the bustling Inner Harbor faced a significant challenge: lack of reliable cellular connectivity across its five below-ground levels. This led to serious problems, including:
- Frequent dropped calls and poor data speeds, compromising critical communication systems.
- Dysfunctional app-based payment systems due to unstable connectivity, frustrating users and affecting revenue.
For both life safety systems and user convenience, restoring reliable connectivity was a top priority.
Several factors contributed to the connectivity issues in the Inner Harbor parking garage:
- Subterranean design: The garage’s below-ground construction blocked signals from nearby cellular towers.
- Structural Materials: Thick concrete and reinforced steel further hindered signal penetration.
- Essential Connectivity: A robust cell booster system was needed to support emergency communications, customer satisfaction, and operational efficiency.
With these challenges, the parking garage required a comprehensive solution to amplify cellular signals across all levels.
ATG implemented the CEL-FI QUATRA 4000c, an advanced hybrid active DAS solution engineered to overcome complex connectivity barriers. The installation was specifically designed to:
- Amplify cellular signals: Effectively boost cellular coverage for both voice and high-speed data across all five levels.
- Fill coverage gaps: Address complete signal dead zones with distributed antenna systems tailored to underground environments.
This solution not only enhanced connectivity but also ensured compliance with safety and operational standards for below-ground facilities.
The Results
After the installation of the CEL-FI QUATRA 4000c, the parking garage experienced transformative results:
- Restored cellular service: Reliable and consistent signals were available throughout all levels of the garage.
- Enhanced user experience: Dropped calls became a thing of the past, and faster data speeds enabled smooth app-based payment processing.
- Operational efficiency: Fully functional payment platforms boosted customer satisfaction and streamlined operations.
The upgraded cell phone amplification system delivered seamless communication and ensured the safety of users and staff.
Why ATG
ATG specializes in providing tailored solutions for challenging environments like underground garages. Our expertise in cell signal booster for garages and active DAS systems ensures you get optimal results every time.
Ready to improve your connectivity? Contact ATG and request a proposal today to learn how we can design and implement a cutting-edge cell booster system for your facility. Learn more about the CEL-FI QUATRA product on their website.