301-330-6260

FAQ’s

Q) What are the variables of a successful installation?

Cellular Signal Boosters will do an excellent job of enhancing the cell signal in your facility when the following three conditions are applicable; RF Signal – Adequate external RF signal exists on the exterior of the building. Design – Appropriate equipment is being used and is designed for the amount of space that needs coverage. Cable – Specialty designed RF cable needs to be utilized and installed properly.

Q) What is ATG’s Value Add?

ATG insures that you have selected the right solution and provides guidance that this will be designed and implemented correctly. Design Support – Our team will assist in designing your solution Remote Installation Support Remote Post Installation Support Optional On-Site Turn Key Installation (additional cost required) Custom Cable Lengths available (additional cost required) Optional Components that may be required ( e.g. signal attenuators) 30 Day Money Back Guarantee.

Q) What Booster Manufacturers have certified ATG?

  • Wilson Pro
  • Surecall
  • HiBoost
  • Nextivity
  • Cel-Fi
  • Andrews
  • Cellular Specialties

Will ATG install the equipment if we have already purchased the equipment elsewhere?

Yes.

Q) What happens during the Site Visit?

Our team will insure that a booster installation will solve your problem. We will take RF measurements, review the placement of a donor antenna, insure adequate cable paths and review your site layout and proposed placement of interior antennas and boosters.

Q) If I have no signal outside of my building what are the implications?

If no RF signal exists outside of your building there is no signal to amplify. It is similar to multiplying 10 x 0. The end result is still zero. In this case we would need to utilize a small cell from your carrier to provide a donor signal.

Q) If I only need to improve the RF signal for one cellular carrier – is that different than the needing improved RF signal from all the cellular carriers ?

Yes – the equipment that we utilize is typically different depending on what carriers you need coverage.

Q) Do I need the building owners permission to install the booster?

Yes – typically you will need their approval to install the antenna on the roof of the building. Or team will provide your building owner with the necessary information.

Q) What size buildings does ATG have experience solving RF coverage problems?

ATG has solved coverage problems over the past 15 years for clients that range from several hundred square feet to 500,000 square feet. These buildings vary from single level buildings to multi-floor office buildings.